How To Fix FSBP_CRM_INBOUND057 - E-mail address to be deleted with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 057

• Message text: E-mail address to be deleted with ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND057 - E-mail address to be deleted with ID &1 does not exist ?

  The SAP error message FSBP_CRM_INBOUND057 indicates that there is an attempt to delete an email address associated with a specific ID, but the system cannot find that email address in the database. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when handling inbound data related to email addresses.
  Cause:
  
  Non-Existent Email Address: The email address you are trying to delete does not exist in the system. This could be due to a typo in the ID or the email address itself.
  Data Synchronization Issues: If the system is integrated with other systems (like an external CRM or database), there may be synchronization issues leading to discrepancies in the data.
  Incorrect ID: The ID provided in the error message may not correspond to any existing email address in the database.
  Deletion Attempt on Already Deleted Email: The email address may have already been deleted in a previous operation, leading to this error when attempting to delete it again.
  
  Solution:
  
  Verify the ID: Check the ID mentioned in the error message to ensure it is correct and corresponds to an existing email address in the system.
  Check Database Entries: Use transaction codes like SE16 or SE11 to look up the relevant database tables (e.g., BUT020 for business partner email addresses) to confirm whether the email address exists.
  Review Logs: Check the application logs or error logs for any additional information that might provide context for the error.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization is functioning correctly and that all systems have the latest data.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for any additional troubleshooting steps or known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data, and CRM_ORDER for CRM order management.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Authorization: Ensure that the user attempting to delete the email address has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.