How To Fix FSBP_CRM_INBOUND056 - E-mail address to be changed wiht ID &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FSBP_CRM_INBOUND -

  • Message number: 056

  • Message text: E-mail address to be changed wiht ID &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FSBP_CRM_INBOUND056 - E-mail address to be changed wiht ID &1 does not exist ?

    The SAP error message FSBP_CRM_INBOUND056 indicates that there is an issue with an email address associated with a specific ID in the system. The message states that the email address to be changed does not exist, which can occur in various scenarios, particularly when dealing with CRM (Customer Relationship Management) data.

    Cause:

    1. Non-Existent Email Address: The email address linked to the specified ID does not exist in the database.
    2. Incorrect ID: The ID provided may be incorrect or not properly formatted, leading to the system being unable to locate the associated email address.
    3. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., CRM and ERP) that could lead to discrepancies in email addresses.
    4. User Deletion: The user associated with the ID may have been deleted or the email address may have been removed from the system.

    Solution:

    1. Verify the ID: Check the ID provided in the error message to ensure it is correct and corresponds to an existing record in the system.
    2. Check Email Address: Look up the email address associated with the ID in the relevant database or CRM module to confirm its existence.
    3. Update or Create Email Address: If the email address does not exist, you may need to create a new email address for the ID or update the existing record with a valid email address.
    4. Data Consistency Check: Perform a consistency check on the data to ensure that all records are synchronized and that there are no discrepancies between systems.
    5. Consult Documentation: Refer to SAP documentation or support resources for specific instructions related to the error message and the context in which it occurs.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex data issues or system configurations.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) or CRM related transactions to manage email addresses and IDs.
    • Data Maintenance: Regular maintenance of master data in SAP is crucial to avoid such errors. Ensure that email addresses and other contact information are kept up to date.
    • Error Logs: Check the application logs or error logs in SAP to gather more context about when and why the error occurred.

    By following these steps, you should be able to resolve the error and ensure that the email address is correctly associated with the specified ID in your SAP system.

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