How To Fix FSBP_CRM_INBOUND051 - Telephone number to be deleted with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 051

• Message text: Telephone number to be deleted with ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND051 - Telephone number to be deleted with ID &1 does not exist ?

  The SAP error message FSBP_CRM_INBOUND051 indicates that there is an attempt to delete a telephone number associated with a specific ID, but the system cannot find the telephone number to delete. This error typically occurs in the context of CRM (Customer Relationship Management) data processing, particularly when handling business partner information.
  Cause:
  
  Non-Existent Telephone Number: The telephone number you are trying to delete does not exist in the system for the specified ID.
  Incorrect ID: The ID provided may be incorrect or may not correspond to any existing business partner or contact.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP).
  Timing Issues: The telephone number may have been deleted or modified by another process or user before your operation was executed.
  
  Solution:
  
  Verify the ID: Check the ID you are using to ensure it corresponds to the correct business partner or contact. Make sure there are no typos or errors.
  Check Existing Telephone Numbers: Use the SAP GUI or relevant transaction codes (like BP for Business Partner) to verify if the telephone number exists for the specified ID.
  Review Logs: Check any logs or error messages that may provide additional context about the operation you are trying to perform.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check between the systems involved to ensure that the data is up to date.
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the CRM module and the handling of telephone numbers.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing business partner data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional troubleshooting steps.
  User Authorizations: Ensure that you have the necessary authorizations to perform delete operations on business partner data.
  Data Model: Understanding the data model for business partners in SAP CRM can help in diagnosing issues related to data integrity and relationships.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.