How To Fix FSBP_CRM_INBOUND049 - Telephone number to be created with ID &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 049

• Message text: Telephone number to be created with ID &1 already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND049 - Telephone number to be created with ID &1 already exists ?

  The SAP error message FSBP_CRM_INBOUND049 indicates that there is an attempt to create a telephone number in the system that already exists with the same ID. This typically occurs in the context of Customer Relationship Management (CRM) or Business Partner (BP) data management, where unique identifiers are required for telephone numbers associated with business partners or customers.
  Cause:
  
  Duplicate Entry: The primary cause of this error is that the telephone number you are trying to create is already associated with another business partner or customer in the system.
  Data Migration Issues: If you are migrating data from another system, there may be duplicate entries that were not cleaned up before the migration.
  Incorrect Data Input: There may be a mistake in the data being sent to the system, such as incorrect formatting or an unintended duplicate.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction codes like BP (Business Partner) or CRM to search for existing business partners or customers that may already have the telephone number in question.
  Verify if the telephone number is indeed already in use.
  
  
  
  Modify or Delete Existing Entry:
  
  If the telephone number is associated with an existing business partner and is not needed, consider deleting or modifying that entry.
  If the number is valid and should be retained, you may need to update the existing record instead of creating a new one.
  
  
  
  Use a Different Telephone Number: 
  
  If the telephone number is already in use and cannot be modified, consider using a different number for the new entry.
  
  
  
  Data Cleansing: 
  
  If this issue arises frequently, consider implementing data cleansing processes to identify and resolve duplicates in your database.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or consult with your SAP support team for specific guidelines related to telephone number management in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and CRM for Customer Relationship Management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Model: Understand the data model for business partners in your SAP system, including how telephone numbers are stored and managed.
  User Permissions: Ensure that you have the necessary permissions to create or modify business partner records in the system.
  
  By following these steps, you should be able to resolve the error and successfully manage telephone numbers within your SAP system.