How To Fix FS819 - Country of customer item is not same as MOSS country: &1 &2 &3 &4

FS819 - Overview

• Message type: E = Error

• Message class: FS - Messages from Tax Routines / Prenumbered Checks

• Message number: 819

• Message text: Country of customer item is not same as MOSS country: &1 &2 &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FS819 - Country of customer item is not same as MOSS country: &1 &2 &3 &4 ?

  The SAP error message FS819 indicates that there is a mismatch between the country of the customer and the country specified for the Mini One Stop Shop (MOSS) reporting. This error typically arises in the context of VAT reporting for digital services provided to customers in different EU countries.
  
  Cause:
  The error occurs when:
  
  The country of the customer (as defined in the customer master data) does not match the country defined in the MOSS settings for the transaction.
  The MOSS country is set up incorrectly or is not aligned with the customer's country.
  The transaction is being processed in a way that requires MOSS reporting, but the customer’s country does not match the expected MOSS country.
  
  
  Solution:
  To resolve the FS819 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record and verify the country field. Ensure that it is correctly set to the country where the customer is located.
  
  
  
  Review MOSS