How To Fix FS819 - Country of customer item is not same as MOSS country: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FS - Messages from Tax Routines / Prenumbered Checks

• Message number: 819

• Message text: Country of customer item is not same as MOSS country: &1 &2 &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FS819 - Country of customer item is not same as MOSS country: &1 &2 &3 &4 ?

  The SAP error message FS819 indicates that there is a mismatch between the country of the customer and the country specified for the Mini One Stop Shop (MOSS) reporting. This error typically arises in the context of VAT reporting for digital services provided to customers in different EU countries.
  Cause:
  The error occurs when:
  
  The country of the customer (as defined in the customer master data) does not match the country defined in the MOSS settings for the transaction.
  The MOSS country is set up incorrectly or is not aligned with the customer's country.
  The transaction is being processed in a way that requires MOSS reporting, but the customer’s country does not match the expected MOSS country.
  
  Solution:
  To resolve the FS819 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record and verify the country field. Ensure that it is correctly set to the country where the customer is located.
  
  
  
  Review MOSS Configuration:
  
  Check the MOSS configuration in your SAP system. Ensure that the MOSS country settings are correctly defined and correspond to the countries where you are providing services.
  
  
  
  Adjust Transaction Data:
  
  If the transaction is being processed incorrectly, review the transaction data to ensure that it is being recorded with the correct customer and MOSS country.
  
  
  
  Consult with Tax Authorities:
  
  If you are unsure about the correct MOSS country settings or how to handle specific transactions, consult with your tax advisor or the relevant tax authorities to ensure compliance with VAT regulations.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  
  Related Information:
  
  MOSS (Mini One Stop Shop): This is a scheme that allows businesses providing digital services to consumers in the EU to report and pay VAT in one EU member state rather than in each member state where they have customers.
  VAT Compliance: Ensure that your business is compliant with VAT regulations in the countries where you operate, especially if you are providing digital services across borders.
  SAP Documentation: Refer to SAP documentation for detailed information on configuring MOSS and handling VAT reporting in your specific version of SAP.
  
  By following these steps, you should be able to identify the cause of the FS819 error and implement the necessary corrections to resolve it.