How To Fix FS427 - Changes for customer &1 in company code &2 not yet confirmed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FS - Messages from Tax Routines / Prenumbered Checks

  • Message number: 427

  • Message text: Changes for customer &1 in company code &2 not yet confirmed

  • Show details Hide details
  • What causes this issue?

    The change to sensitive fields of customer &V1& has not been confirmed
    in company code &V2& yet.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can confirm the change with transaction <DS:TRAN.FD08>FD08</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FS427 - Changes for customer &1 in company code &2 not yet confirmed ?

    The SAP error message FS427 ("Changes for customer &1 in company code &2 not yet confirmed") typically occurs when there are pending changes made to a customer master record that have not yet been confirmed or saved in the system. This can happen in various scenarios, such as when you are trying to perform a transaction that requires the customer data to be up-to-date, but the changes made to the customer record are still in a temporary state.

    Cause:

    1. Pending Changes: The most common cause is that changes to the customer master data (like address, payment terms, etc.) have been made but not yet saved or confirmed.
    2. Transaction Lock: Another possibility is that the customer record is locked due to another user or transaction, preventing the confirmation of changes.
    3. Authorization Issues: There may be authorization issues preventing the user from confirming the changes.
    4. Data Inconsistencies: Sometimes, inconsistencies in the data can lead to this error, especially if there are dependencies between different fields in the customer master data.

    Solution:

    1. Confirm Changes: Go back to the customer master data transaction (e.g., transaction code XD02 for changing customer data) and ensure that all changes are confirmed and saved properly.
    2. Check for Locks: Use transaction SM12 to check for any locks on the customer record. If another user has the record locked, you may need to wait until they release it or contact them.
    3. Review Authorizations: Ensure that you have the necessary authorizations to make changes to the customer master data. If not, contact your SAP security administrator.
    4. Data Consistency Check: If you suspect data inconsistencies, you can run a consistency check or use transaction SE11 to analyze the database table for the customer master data.
    5. Re-enter Data: If the issue persists, you may want to re-enter the data or create a new customer record if applicable.

    Related Information:

    • Transaction Codes: Common transaction codes related to customer master data include:
      • XD01 - Create Customer (General)
      • XD02 - Change Customer (General)
      • XD03 - Display Customer (General)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for FS427 in the SAP Support Portal.
    • Documentation: Refer to SAP Help documentation for detailed information on customer master data management and error handling.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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