How To Fix FRE097 - SO Change Pointer Retention Period is active but No. of Days is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FRE - F&R CON R/3 - Messages

• Message number: 097

• Message text: SO Change Pointer Retention Period is active but No. of Days is missing

What causes this issue?

You want to active the
<DS:DE.FRE_SO_POINTER_ACT>FRE Sales Order Change Pointer Retention
Period</>.
In addition to the activation you need to define a
<DS:DE.FRE_SO_POINTER_PER>retention period in 'Number of Days'</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You either need to define a retention period in 'Number of Days' or the
remove the activation flag of the feature.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FRE097 - SO Change Pointer Retention Period is active but No. of Days is missing ?

  The SAP error message FRE097 indicates that there is an issue with the configuration of the change pointer retention period in the system. Specifically, it means that the retention period for change pointers is active, but the number of days for this retention period has not been specified.
  Cause:
  The error occurs when the system is configured to retain change pointers for a certain period, but the configuration does not specify how many days this retention should last. This can happen due to:
  
  Incomplete Configuration: The settings for change pointer retention may not have been fully defined in the system.
  Missing Customizing Entries: The relevant customizing entries in the SAP system may be missing or incorrectly set.
  
  Solution:
  To resolve this error, you need to specify the number of days for the change pointer retention period in the system configuration. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to transaction code SPRO (SAP Project Reference Object).
  Navigate to SAP Reference IMG.
  
  
  
  Find the Change Pointer Settings:
  
  Go to Logistics ? Logistics Execution ? Shipping ? Basic Shipping Functions ? Change Pointers ? Define Change Pointer Retention Period.
  
  
  
  Set the Retention Period:
  
  In the configuration screen, you should see an option to define the retention period for change pointers.
  Enter the number of days for which you want to retain the change pointers. This value should be a positive integer.
  
  
  
  Save the Configuration:
  
  After entering the number of days, save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, test the functionality that was previously causing the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Change Pointers: Change pointers are used in SAP to track changes in master data and transaction data. They are essential for data replication and integration scenarios.
  Retention Period: The retention period determines how long the change pointers are kept in the system before they are deleted. Setting this correctly is important for performance and data management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BD21 (to process change pointers) and BDCP (to view change pointers).
  
  If the issue persists after following these steps, it may be necessary to check for additional configuration settings or consult SAP support for further assistance.