How To Fix FR748 - The output is incomplete due to protection of personal data

SAP Error Message - Details

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 748

• Message text: The output is incomplete due to protection of personal data

What causes this issue?

Due to activation of the business function ERP_CVP_ILM_1 or BUPA_ILM_BF
and the related blocking function, the personal data cannot be displayed
completely.

System Response

Only a line item list in which the personal data is partly masked can be
output. Reporting data cannot be generated.

How to fix this error?

The program has to be executed by a user with sufficient authorization.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FR748 - The output is incomplete due to protection of personal data ?

  The SAP error message FR748, which states "The output is incomplete due to protection of personal data," typically occurs when there are restrictions in place to protect sensitive personal data in accordance with data protection regulations, such as GDPR (General Data Protection Regulation) in Europe. This error can arise in various contexts, such as when generating reports, printing documents, or exporting data that includes personal information.
  Cause:
  
  Data Protection Regulations: The system is configured to prevent the output of certain personal data to comply with legal requirements.
  Authorization Issues: The user may not have the necessary authorizations to view or output certain sensitive data.
  Output Configuration: The output format or configuration may have restrictions that limit the visibility of personal data.
  Data Masking: The system may be set up to mask or restrict access to personal data in certain outputs.
  
  Solution:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to access the data being requested. This may involve reviewing roles and permissions in the SAP system.
  Review Output Settings: Check the configuration of the output settings for the report or document. Ensure that there are no restrictions that would prevent the output of personal data.
  Consult with Data Protection Officer: If the output is being restricted due to data protection policies, consult with your organization's Data Protection Officer (DPO) or legal team to understand the implications and necessary adjustments.
  Adjust Data Selection Criteria: If applicable, modify the selection criteria for the report or output to exclude sensitive personal data or to ensure that only authorized data is included.
  Use Data Masking Techniques: If the output must include personal data but needs to be protected, consider using data masking techniques to anonymize or pseudonymize the data before outputting it.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific recommendations for handling data protection issues.
  Data Protection Compliance: Familiarize yourself with your organization's data protection policies and the relevant legal frameworks to ensure compliance when handling personal data.
  Training and Awareness: Ensure that users are trained on data protection best practices and understand the importance of handling personal data responsibly.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support or your internal IT team for further investigation and resolution.