How To Fix FR420 - No customer data is being selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 420

• Message text: No customer data is being selected

What causes this issue?

You have made entries in the selection criteria for the customer part
yet have not selected that customers are to be processed.

System Response

The system is drawing your attention to the fact that no customer data
is being selected.

How to fix this error?

Mark the indicator for selecting customers.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FR420 - No customer data is being selected ?

  The SAP error message FR420, which states "No customer data is being selected," typically occurs in the context of financial reporting or customer-related transactions. This error indicates that the system could not find any relevant customer data based on the criteria specified in the report or transaction you are trying to execute.
  Causes:
  
  Selection Criteria: The selection criteria you have entered may not match any existing customer records. This could be due to incorrect input values, such as customer numbers, company codes, or date ranges.
  Data Availability: There may be no customer data available in the system for the specified parameters. This could happen if the data has not been entered or if it has been archived.
  Authorization Issues: The user may not have the necessary authorizations to view customer data, leading to the system not displaying any records.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the retrieval of customer data.
  Data Consistency: There could be inconsistencies in the data, such as missing or incomplete customer master records.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you have entered. Ensure that all fields are filled out correctly and that you are using valid values.
  Verify Data Existence: Check if the customer data exists in the system. You can do this by navigating to the customer master data (transaction code XD03 for general data or FD03 for financial data) and verifying if the customer records are present.
  Review Authorizations: Ensure that you have the necessary authorizations to access customer data. You may need to contact your SAP security team to verify your access rights.
  Consult Configuration: If you suspect configuration issues, consult with your SAP functional team to ensure that the relevant settings for customer data retrieval are correctly configured.
  Data Consistency Check: Perform a data consistency check to identify any missing or incomplete records. This may involve running specific reports or using transaction codes like SE16 to view the underlying tables.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE16, and others that may help you navigate customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Review SAP documentation or user manuals related to customer data management and reporting to understand the expected behavior and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.