How To Fix FR317 - Customer & does not exist

FR317 - Overview

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 317

• Message text: Customer & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

FR317 - Details

• The SAP error message FR317 ("Customer & does not exist") typically occurs when you are trying to access or process a customer record that the system cannot find. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Customer Not Created: The customer record may not have been created in the system.
  Incorrect Customer Number: The customer number you are trying to access may be incorrect or mistyped.
  Customer Deactivation: The customer may have been deactivated or marked for deletion.
  Data Synchronization Issues: If you are using multiple systems (e.g., SAP and a third-party system), there may be synchronization issues.
  Company Code Issues: The customer may not exist in the specific company code you are working with.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer Record: If the customer does not exist, you may need to create a new customer record using