How To Fix FQ811 - Delete item: amounts set to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 811

• Message text: Delete item: amounts set to zero

What causes this issue?

You want to delete the line item.
Items such as these which are already stored in the database are not
deleted physically. Instead, all amounts are set to zero.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ811 - Delete item: amounts set to zero ?

  The SAP error message FQ811 ("Delete item: amounts set to zero") typically occurs in the context of financial transactions, particularly when dealing with documents in the SAP Financial Accounting (FI) module. This error indicates that an attempt is being made to delete a line item in a financial document, but the amounts associated with that item have already been set to zero. 
  Cause:
  
  Zero Amounts: The most common cause of this error is that the line item you are trying to delete has already been processed in such a way that its amounts are zero. This can happen if the item has been cleared or if adjustments have been made that resulted in a zero balance.
  Document Status: The document may be in a status that does not allow for deletion, such as being posted or cleared.
  Business Logic: Certain business rules or configurations may prevent the deletion of items that have been fully processed or cleared.
  
  Solution:
  
  Check Item Status: Verify the status of the line item you are trying to delete. If it has a zero amount, it may not be necessary to delete it, as it does not affect the overall financials.
  Clear the Document: If the document is cleared, you may need to reverse the clearing or make adjustments to the document before attempting to delete the item.
  Use the Correct Transaction: Ensure you are using the correct transaction code for the operation you are trying to perform. For example, if you are trying to reverse a document, use the appropriate reversal transaction.
  Consult with Finance Team: If you are unsure about the implications of deleting the item, consult with your finance team or SAP support to understand the best course of action.
  Review Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings in SAP to ensure they align with your business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB08 (Reverse Document), and FBL1N (Vendor Line Item Display) to analyze the document and its items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation or user manuals related to financial document processing for more detailed guidance on handling line items and deletions.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.