How To Fix FQ780 - Total request amount is greater than amount & & in reference document

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 780

• Message text: Total request amount is greater than amount & & in reference document

What causes this issue?

The overall amount of the request is greater than the overall
amount & & of the document to which the request refers.

System Response

The deferral interest is calculated from the overall amount of the
document to which the request refers.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ780 - Total request amount is greater than amount & & in reference document ?

  The SAP error message FQ780 indicates that the total request amount exceeds the specified amount in the reference document. This error typically occurs in the context of financial transactions, particularly when dealing with payment requests, invoices, or other financial documents.
  Cause:
  
  Mismatch in Amounts: The total amount being requested (e.g., in a payment request) is greater than the amount that is allowed or specified in the reference document (e.g., an invoice or contract).
  Incorrect Data Entry: There may be a data entry error where the amounts have been incorrectly inputted.
  Document Status: The reference document may have been partially paid or adjusted, leading to a discrepancy in the expected amount.
  Currency Issues: If there are currency conversions involved, discrepancies can arise due to exchange rate differences.
  
  Solution:
  
  Verify Amounts: Check the total request amount against the reference document to ensure they match. Adjust the request amount if necessary.
  Review Reference Document: Look at the reference document to confirm its status and the amount that is still open for payment.
  Correct Data Entry: If there was an error in entering the amounts, correct the data in the relevant fields.
  Check for Adjustments: Ensure that there are no adjustments or partial payments that have not been accounted for in the request.
  Consult with Finance Team: If you are unsure about the amounts or the status of the reference document, consult with your finance or accounting team for clarification.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB60 (Enter Incoming Invoices), F110 (Automatic Payment Transactions), or others depending on the context of the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on handling financial transactions and understanding the implications of amounts in reference documents.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's help resources for further assistance.