How To Fix FQ711 - Document & & & &: inconsistent reference to commitment document

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 711

• Message text: Document & & & &: inconsistent reference to commitment document

What causes this issue?

In item &V4& of document &V1& (company code &V2&, fiscal year &V3&),
the system established a reference to a commitment document whose
document category could not be determined. Its document number is
stored in field KBLNR (table VBSEGS or BSEG).

System Response

The fields are not exchanged since the necessity and realiability are
doubtful.

How to fix this error?

Check the commitment document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ711 - Document & & & &: inconsistent reference to commitment document ?

  The SAP error message FQ711 ("Document & & & &: inconsistent reference to commitment document") typically occurs in the context of financial transactions, particularly when dealing with commitments and obligations in the SAP system. This error indicates that there is an inconsistency in the reference to a commitment document, which can arise from various reasons.
  Causes of Error FQ711
  
  
  Mismatch in Document References: The document being processed may reference a commitment document that does not exist or has been deleted.
  
  
  Incorrect Document Type: The document type used may not be compatible with the commitment document.
  
  
  Data Entry Errors: Manual entry errors during the creation of the document can lead to inconsistencies.
  
  
  Changes in Document Status: If the status of the commitment document has changed (e.g., it has been reversed or canceled), it may no longer be valid for reference.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to inconsistencies.
  
  
  Solutions to Error FQ711
  
  
  Verify Document References: Check the document number referenced in the error message to ensure it exists and is valid. You can do this by using transaction codes like FB03 (Display Document) or FBL1N (Vendor Line Item Display).
  
  
  Check Document Status: Ensure that the commitment document is in a valid status and has not been reversed or canceled.
  
  
  Review Document Types: Confirm that the document type used is appropriate for the transaction being processed. If necessary, consult with your SAP configuration team to ensure that the document types are set up correctly.
  
  
  Correct Data Entry: If the error is due to manual entry, correct the data in the document and try processing it again.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  
  
  System Configuration Review: If the issue persists, it may be necessary to review the configuration settings in the SAP system related to financial documents and commitments. This may require the assistance of an SAP consultant or your internal IT team.
  
  
  Testing in a Sandbox Environment: If you are making changes to configurations or document types, consider testing these changes in a sandbox environment before applying them to the production system.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to investigate the documents involved.
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on commitment management and document processing.
  
  
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.