How To Fix FQ710 - Document & & & &: inconsistent reference to commitment document

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 710

• Message text: Document & & & &: inconsistent reference to commitment document

What causes this issue?

In item &V4& of document &V1& (company code &V2&, fiscal year &V3&),
the system established a reference to a commitment document whose
document category could not be determined. Its document number is
stored in field PAYKO-KBLNR_COM.

System Response

The fields are not exchanged since the necessity and realiability are
doubtful.

How to fix this error?

Check the commitment document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ710 - Document & & & &: inconsistent reference to commitment document ?

  The SAP error message FQ710, which states "Document & & & &: inconsistent reference to commitment document," typically occurs in the context of financial transactions, particularly when dealing with commitments and obligations in the SAP system. This error indicates that there is an inconsistency in the reference to a commitment document, which can arise from various reasons.
  Causes of Error FQ710
  
  
  Mismatch in Document References: The document being processed may reference a commitment document that does not exist or has been deleted.
  
  
  Incorrect Document Type: The document type being used may not be compatible with the commitment document.
  
  
  Data Entry Errors: Manual entry errors during the creation of the document can lead to inconsistencies.
  
  
  Changes in Document Status: If the status of the commitment document has changed (e.g., it has been reversed or canceled), it may no longer be valid for reference.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to inconsistencies.
  
  
  Solutions to Error FQ710
  
  
  Verify Document References: Check the document number and ensure that it correctly references an existing commitment document. You can do this by using transaction codes like FB03 (Display Document) to view the details of the commitment document.
  
  
  Check Document Status: Ensure that the commitment document is still valid and has not been reversed or canceled. If it has been canceled, you may need to create a new commitment document.
  
  
  Review Document Types: Ensure that the document types being used are appropriate for the transaction you are trying to perform. You may need to consult with your SAP configuration team to verify this.
  
  
  Correct Data Entry: If the error is due to manual data entry, correct the entries and try processing the document again.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Configuration Review: If the issue persists, it may be necessary to review the configuration settings related to commitment accounting in your SAP system. This may require the assistance of an SAP consultant or your internal SAP support team.
  
  
  Testing in a Sandbox Environment: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to investigate the documents involved.
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on commitment accounting and related processes.
  
  
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.