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Message type: E = Error
Message class: FQ - Payment Requests and Payment Program
Message number: 460
Message text: Dunning level &4 not yet reached for document &1 &2 &3
The document &1 &2 &3 has not yet reached the specified dunning level
&4.
The program does not execute the small amount calculation.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
FQ460
- Dunning level &4 not yet reached for document &1 &2 &3 ?The SAP error message FQ460, which states "Dunning level &4 not yet reached for document &1 &2 &3," typically occurs in the context of the dunning process in SAP Financial Accounting (FI). This message indicates that the specified document has not yet reached the dunning level required for the dunning procedure to be executed.
Cause:
- Dunning Level Not Reached: The document in question has not reached the specified dunning level. Dunning levels are defined in the dunning procedure and determine when a customer should be reminded of overdue payments.
- Dunning Procedure Configuration: The dunning procedure may not be configured correctly, or the dunning levels may not be set up as expected.
- Document Status: The document may not be overdue enough to trigger the dunning process, or it may have been recently created and not yet processed for dunning.
- Dunning Interval: The intervals between dunning levels may not have been met, meaning that the system is waiting for the appropriate time to elapse before advancing to the next dunning level.
Solution:
- Check Dunning Levels: Review the dunning levels defined in the dunning procedure for the customer account. Ensure that the document has indeed reached the required overdue status for the specified dunning level.
- Review Document Status: Check the status of the document to confirm whether it is overdue. If it is not overdue, you may need to wait until it becomes overdue or adjust the payment terms.
- Adjust Dunning Procedure: If necessary, adjust the dunning procedure settings to ensure that they align with your business requirements. This may involve changing the dunning levels or the intervals between them.
- Run Dunning Program: Ensure that the dunning program has been executed correctly. If it has not been run, execute the dunning program to process the documents.
- Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations related to dunning procedures.
Related Information:
If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.
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