How To Fix FQ455 - Not assigned payments: Customer &1 is not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 455

• Message text: Not assigned payments: Customer &1 is not processed

What causes this issue?

On the customer account &v1&, there are non-assigned payments.

System Response

The program does not check the small amount limit for the customer.

How to fix this error?

Edit the account by, for instance, assign the payment to an invoice as
a partial payment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ455 - Not assigned payments: Customer &1 is not processed ?

  The SAP error message FQ455 ("Not assigned payments: Customer &1 is not processed") typically occurs in the context of financial transactions, particularly when dealing with customer payments in the SAP system. This error indicates that there are payments that cannot be assigned to the specified customer account.
  Causes:
  
  Incorrect Customer Account: The customer account specified may not exist or may be inactive.
  Payment Document Issues: The payment document may not be properly configured or may have missing information.
  Open Items: There may be no open items available for the payment to be assigned to, meaning there are no outstanding invoices or receivables for that customer.
  Payment Method Configuration: The payment method used may not be valid for the customer or may not be set up correctly in the system.
  Currency Issues: There may be currency mismatches between the payment and the customer account.
  Posting Period: The posting period may be closed, preventing the assignment of payments.
  
  Solutions:
  
  Verify Customer Account: Check if the customer account (&1) exists and is active. You can do this by navigating to the customer master data in SAP.
  Check Payment Document: Review the payment document for completeness and correctness. Ensure that all required fields are filled out.
  Review Open Items: Use transaction codes like FBL5N (Customer Line Item Display) to check if there are any open items for the customer. If there are no open items, the payment cannot be assigned.
  Payment Method Configuration: Ensure that the payment method used is correctly configured for the customer. Check the customer master data for the payment method settings.
  Currency Check: Ensure that the currency of the payment matches the currency of the customer account. If there is a mismatch, you may need to convert the payment or adjust the customer account.
  Posting Period: Check if the posting period is open. If it is closed, you may need to open it or post the payment in a different period.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FD03: Display Customer Master
  FB03: Display Document
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for payment processing and customer account management for best practices and troubleshooting steps.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.