How To Fix FQ402 - Payment method determination for item &: undetermined error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FQ - Payment Requests and Payment Program

  • Message number: 402

  • Message text: Payment method determination for item &: undetermined error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FQ402 - Payment method determination for item &: undetermined error ?

    The SAP error message FQ402, which states "Payment method determination for item &: undetermined error," typically occurs during the processing of financial transactions, particularly in the context of accounts payable or accounts receivable. This error indicates that the system is unable to determine the appropriate payment method for a specific item in a transaction.

    Causes:

    1. Missing Configuration: The payment method may not be configured correctly in the system. This could include missing entries in the payment method determination tables.
    2. Incorrect Master Data: The vendor or customer master data may not have the necessary payment method information or may be incorrectly set up.
    3. Transaction Type Issues: The transaction type being processed may not be linked to a valid payment method.
    4. Payment Method Not Allowed: The payment method may not be allowed for the specific transaction or document type.
    5. Missing Payment Method in Document: The document being processed may not have a specified payment method, leading to ambiguity.

    Solutions:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in the SAP system (Transaction code: OBPM1 for payment methods).
      • Ensure that the payment method is defined for the relevant company code and transaction type.
    2. Review Master Data:

      • Check the vendor or customer master data (Transaction codes: XK03 for vendor, FD03 for customer) to ensure that the payment method is correctly assigned.
      • Ensure that the payment terms and payment method fields are filled out correctly.
    3. Verify Document Type Settings:

      • Check the document type settings to ensure that the payment method is allowed for the specific document type being processed.
    4. Use Payment Method Determination:

      • Use the transaction code OBVCU to review the payment method determination settings and ensure that the correct rules are in place for determining payment methods based on the criteria set.
    5. Check for User Exits or BAdIs:

      • If there are any custom developments (user exits or BAdIs) that might affect payment method determination, review them to ensure they are functioning as expected.
    6. Test with Different Scenarios:

      • Try processing the transaction with different payment methods or different vendors/customers to see if the issue persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to payment method determination.
    • Documentation: Review SAP documentation for payment processing and payment method determination for more detailed guidance.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • OBPM1: Define Payment Methods
      • OBVCU: Payment Method Determination
      • XK03/FD03: Display Vendor/Customer Master Data

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.

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