How To Fix FQ169 - Customer cannot be deleted


FQ169 - Overview

  • Message type: E = Error

  • Message class: FQ - Payment Requests and Payment Program

  • Message number: 169

  • Message text: Customer cannot be deleted

  • Show details Hide details
  • What causes this issue?

    You want to delete the customer number. There are, however, more line
    items with the corresponding customer account type.
    &SYSTEM RESPONSE&
    You can only delete the customer number once the above-mentioned items
    have been deleted. Delete these first.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FQ169 - Customer cannot be deleted ?
    The SAP error message FQ169, which states "Customer cannot be deleted," typically occurs when you attempt to delete a customer master record in the SAP system, but there are certain conditions or dependencies that prevent the deletion. Here are some common causes, solutions, and related information regarding this error:
    Causes:
    
    Open Transactions: The customer may have open transactions, such as open invoices, credit memos, or other financial documents that are linked to the customer account.
    Customer Data in Use: The customer record may be referenced in other documents or processes, such as sales orders, delivery documents, or contracts.
    Master Data Dependencies: There may be dependencies in the master data, such as linked vendor records or related business partners.
    Status of the Customer: The customer may be marked as "blocked" or have a status that prevents deletion.
    Legal or Compliance Reasons: There may be legal or compliance requirements that prevent the deletion of customer records.
    
    Solutions:
    
    Check Open Transactions:

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