How To Fix FOT_COMMON005 - Concur: BSEG and BSET lines numbers do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: FOT_COMMON - Common Tax Messages

• Message number: 005

• Message text: Concur: BSEG and BSET lines numbers do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FOT_COMMON005 - Concur: BSEG and BSET lines numbers do not match ?

  The SAP error message FOT_COMMON005 indicates that there is a mismatch between the line numbers of the BSEG (Accounting Document Segment) and BSET (Tax Data Document Segment) tables when processing a document related to Concur (an expense management tool). This error typically arises during the integration of Concur with SAP, particularly when posting expense reports or invoices.
  Cause:
  The mismatch can occur due to several reasons:
  
  Data Integrity Issues: There may be inconsistencies in the data being sent from Concur to SAP, such as missing or extra line items.
  Configuration Errors: Incorrect configuration in the integration settings between Concur and SAP can lead to discrepancies in how line items are processed.
  Manual Adjustments: If manual adjustments are made to the accounting document after it has been created, it can lead to a mismatch in the expected line numbers.
  Batch Processing Issues: If multiple documents are processed in a batch, and one of them has issues, it can affect the overall processing.
  
  Solution:
  To resolve the FOT_COMMON005 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the data being sent from Concur to SAP. Ensure that the number of line items in the BSEG table matches the number of line items in the BSET table.
  Look for any missing or duplicate entries in the data.
  
  
  
  Review Configuration:
  
  Check the integration settings between Concur and SAP. Ensure that the mapping of fields and line items is correctly configured.
  Consult the documentation for both Concur and SAP to ensure that the integration is set up according to best practices.
  
  
  
  Analyze the Document:
  
  Use transaction codes like FB03 (Display Document) to review the accounting document in SAP. Look for any discrepancies in the line items.
  If necessary, reverse or delete the problematic document and reprocess it after correcting the data.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance. They may have access to more detailed logs or tools to diagnose the issue.
  
  
  
  Related Information:
  
  Integration Documentation: Review the integration documentation provided by SAP and Concur for any specific requirements or known issues.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Forums: Engage with user communities or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the FOT_COMMON005 error in your SAP system.