How To Fix FOT_B2A833 - Error in communications with Travel Management

FOT_B2A833 - Overview

• Message type: E = Error

• Message class: FOT_B2A - Messages Administration Report Electronic Data Transmission

• Message number: 833

• Message text: Error in communications with Travel Management

What causes this issue?

To enable documents from Travel Management to be imported, a technical
connection of the SAP FI system to the SAP Travel Management (TV) system
must be made.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You make the technical connection of an SAP system by setting up
<DS:SIMG.OBIL-ALE-11.E7444FC2838B>logical systems</>,
<DS:SIMG.OALE_RFCDEST_SM59.E7444FC2838B>RFC connections</>, and
<DS:SIMG.OALE_LOGSYSDEST_BD97.E7444FC2838B>standard method calls</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FOT_B2A833 - Details

• The SAP error message FOT_B2A833 indicates that there is an issue with communication between the SAP system and the Travel Management component. This error typically arises in scenarios involving the integration of travel management functionalities, such as when using the SAP Concur solution or other travel-related services.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external travel management service.
  Configuration Errors: Incorrect settings in the SAP Travel Management configuration or in the integration settings can lead to communication failures.
  Authorization Issues: The user or system may lack the necessary permissions to access the travel management functionalities.
  Service Availability: The external travel management service may be down or experiencing issues.
  Data Format Issues: The data being sent or received may not be in the expected format, leading to parsing errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external travel management service. This can be done by testing the