How To Fix FOPC_CASE401 - &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FOPC_CASE - Assessment, Issue, Remediation, and Case

• Message number: 401

• Message text: &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FOPC_CASE401 - &1 locked by user &2 ?

  The SAP error message FOPC_CASE401 indicates that a particular case (or object) is locked by a user, which prevents other users from accessing or modifying it. This is a common issue in SAP systems where multiple users may need to work on the same data or object simultaneously.
  Cause:
  The error occurs when:
  
  A user has opened a case for editing, and it remains locked due to the session not being properly closed or the user not releasing the lock.
  The user may have an active session that is still holding the lock on the case.
  The case may be locked due to a transaction that is still in progress or has not been completed.
  
  Solution:
  To resolve the FOPC_CASE401 error, you can take the following steps:
  
  
  Identify the Locking User: The error message provides the user ID that is currently locking the case. You can check with that user to see if they can release the lock.
  
  
  Release the Lock:
  
  If the user is available, they can log into the SAP system and either complete their transaction or explicitly release the lock.
  If the user is not available, you may need to use transaction SM12 (Lock Entries) to identify and delete the lock entry. However, this should be done with caution and typically requires appropriate authorizations.
  
  
  
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if there are any running jobs that might be causing the lock.
  
  
  System Restart: In rare cases, if the lock persists and cannot be released, a system restart may be necessary, but this should be a last resort and done during a maintenance window.
  
  
  Consult with Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team for further investigation and assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To check user details and their sessions.
  
  
  
  Best Practices: 
  
  Encourage users to properly log off or complete their transactions to avoid leaving locks in the system.
  Implement training or guidelines for users on how to handle cases and avoid locking issues.
  
  
  
  Documentation: Always refer to SAP Notes or the official SAP Help Portal for specific guidance related to your version of SAP, as there may be updates or patches that address locking issues.
  
  
  By following these steps, you should be able to resolve the FOPC_CASE401 error and minimize the occurrence of similar issues in the future.