How To Fix FMSHERLOCK014 - Document &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMSHERLOCK -

• Message number: 014

• Message text: Document &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMSHERLOCK014 - Document &1 locked by user &2 ?

  The SAP error message FMSHERLOCK014 indicates that a document (identified by the document number &1) is currently locked by another user (identified by user &2). This typically occurs when multiple users are trying to access or modify the same document simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the document.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Error: Sometimes, system errors or crashes can leave a document in a locked state.
  Long-running Transactions: If a transaction takes too long to complete, it may hold the lock longer than expected.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try again.
  Identify the User: If you have the necessary permissions, you can check who is currently locking the document using transaction SM12 (Display and Delete Locks). This will show you the user and the document they are locking.
  Contact the User: If possible, contact the user who has the document locked and ask them to release it.
  Release the Lock: If the user is no longer active or if the lock is stale (e.g., due to a session crash), an administrator can manually release the lock using transaction SM12.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background jobs are running that might be affecting the document.
  Review System Logs: If the issue persists, review system logs for any errors or warnings that might indicate underlying issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  ST22: To analyze dumps that may indicate issues with the locking mechanism.
  
  
  User Roles: Ensure that users have the appropriate roles and permissions to access and modify documents.
  Documentation: Refer to SAP Help documentation for more details on document locking and transaction management.
  
  If the problem continues after trying these solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.