How To Fix FMLGD_INFO111 - Turnover is posted as a partial payment and clears open items

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 111

• Message text: Turnover is posted as a partial payment and clears open items

What causes this issue?

The amount of the incoming payment is less than the total of the open
items determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Note that the clearing control always posts underpayments as partial
payments.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO111 - Turnover is posted as a partial payment and clears open items ?

  The SAP error message FMLGD_INFO111 indicates that a turnover (or payment) has been posted as a partial payment and is clearing open items. This message typically arises in the context of financial transactions, particularly when dealing with accounts receivable or accounts payable.
  Cause:
  
  
  Partial Payment Posting: The error usually occurs when a payment is made that does not fully settle the outstanding balance of an invoice or open item. This can happen if:
  
  The payment amount is less than the total amount due.
  The payment is intended to clear specific open items but does not cover the full amount of those items.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how partial payments are handled, which could lead to this message being triggered.
  
  
  Open Item Management: The system is designed to manage open items, and if a payment is made that does not fully clear an item, it may generate this message to inform the user of the status.
  
  
  Solution:
  
  
  Review Payment Amount: Check the payment amount against the total outstanding balance. If the payment is intended to be a partial payment, ensure that it is correctly recorded as such.
  
  
  Clear Open Items: If the intention is to clear specific open items, ensure that the payment is applied correctly to those items. You may need to manually adjust the clearing process to ensure that the correct items are cleared.
  
  
  Adjust Configuration: If the error is due to configuration settings, consult with your SAP administrator or financial team to review the settings related to partial payments and open item management.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like F-28 for incoming payments or F-32 for clearing) to manage the payments and clear open items appropriately.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling partial payments and clearing open items.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Consider training sessions or workshops on financial processes in SAP to better understand how to manage payments and open items effectively.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team for further investigation.