How To Fix FMLGD_INFO110 - Turnover is posted as a partial payment

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 110

• Message text: Turnover is posted as a partial payment

What causes this issue?

The amount of the incoming payment is less than the total of the open
items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Note that the clearing control always posts underpayments as partial
payments.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO110 - Turnover is posted as a partial payment ?

  The SAP error message FMLGD_INFO110 indicates that a turnover (or payment) has been posted as a partial payment. This typically occurs in the context of financial transactions where a payment is made that does not fully settle the outstanding amount due for an invoice or account.
  Cause:
  
  Partial Payment Entry: The most common cause is that a payment was entered that is less than the total amount due for an invoice. This can happen if a customer pays only a portion of the invoice.
  Payment Terms: The payment terms set up in the system may allow for partial payments, and the system is notifying you that the turnover recorded is not a full payment.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how payments are processed, which could lead to this message if not set up correctly.
  
  Solution:
  
  Review Payment Details: Check the payment document to confirm that it is indeed a partial payment. If it was intended to be a full payment, you may need to correct the payment amount.
  Adjust Invoice or Payment: If the payment is correct as a partial payment, ensure that the invoice reflects this. You may need to create a new invoice for the remaining balance or adjust the existing one.
  Check Payment Terms: Review the payment terms associated with the customer or vendor to ensure they align with your expectations for full or partial payments.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling partial payments to ensure compliance with business processes.
  System Configuration: If the issue persists, it may be necessary to consult with your SAP administrator or technical team to review the configuration settings related to payment processing.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB03 (Display Document) to review the payment document and FBL1N/FBL5N (Vendor/Customer Line Item Display) to see the related invoices.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on handling partial payments.
  User Training: Ensure that users involved in the payment processing are trained on how to handle partial payments correctly to avoid confusion in the future.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.