How To Fix FMFG_DP_SIMPLIFY_E010 - Customer account missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FMFG_DP_SIMPLIFY_E - Messages for DP Simplification Reports

• Message number: 010

• Message text: Customer account missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMFG_DP_SIMPLIFY_E010 - Customer account missing ?

  The SAP error message FMFG_DP_SIMPLIFY_E010 indicates that a customer account is missing in the system. This error typically arises in the context of financial transactions or when trying to process customer-related data in SAP, particularly in the area of financial management or accounts receivable.
  Cause:
  
  Missing Customer Master Data: The customer account may not have been created in the system, or it may have been deleted or marked as inactive.
  Incorrect Configuration: There may be configuration issues in the financial module that prevent the system from recognizing the customer account.
  Data Migration Issues: If data was migrated from another system, there may have been errors in the migration process that resulted in missing customer accounts.
  Authorization Issues: The user may not have the necessary permissions to access the customer account data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify if the customer account exists.
  If it does not exist, create the customer account using transaction XD01 (create customer) or XD02 (change customer).
  
  
  
  Review Configuration:
  
  Ensure that the financial settings and configurations are correctly set up in the system. This may involve checking the configuration in the Financial Accounting (FI) module.
  
  
  
  Data Migration Review:
  
  If the error occurred after a data migration, review the migration logs and ensure that all customer accounts were migrated successfully.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access customer account data. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, and FBL5N (customer line item display).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.