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Message type: E = Error
Message class: FMFG - U.S. Federal Government Message Class
Message number: 380
Message text: No bank account information found using & (searching REGUH)
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FMFG380
- No bank account information found using & (searching REGUH) ?The SAP error message FMFG380, which states "No bank account information found using & (searching REGUH)," typically occurs when the system is unable to find bank account details for a specific vendor or customer in the REGUH table. This table contains bank details related to payment transactions in SAP.
Causes:
- Missing Bank Details: The vendor or customer may not have any bank account information maintained in the system.
- Incorrect Vendor/Customer Master Data: The vendor or customer master data may not be correctly set up or may be incomplete.
- Data Inconsistency: There may be inconsistencies or issues with the data in the REGUH table or related tables.
- Authorization Issues: The user may not have the necessary authorizations to view bank account information.
- Configuration Issues: There may be configuration issues in the payment program or related settings.
Solutions:
Check Vendor/Customer Master Data:
- Go to the vendor or customer master record (transaction codes like
XK03
for vendors orFD03
for customers).- Ensure that the bank account information is correctly maintained in the relevant sections.
Maintain Bank Details:
- If bank details are missing, you can add them using the appropriate transaction (e.g.,
XK01
for vendors orFD01
for customers).- Ensure that the bank account is active and correctly linked to the vendor or customer.
Review REGUH Table:
- Use transaction
SE16N
to view the REGUH table and check if there are any entries for the specific vendor or customer.- If there are no entries, it indicates that bank details have not been recorded for the payment.
Check Payment Program Configuration:
- Review the configuration settings for the payment program (transaction
FBZP
) to ensure that everything is set up correctly.- Ensure that the payment methods and bank selection criteria are correctly defined.
Authorization Check:
- Verify that the user has the necessary authorizations to access bank account information.
- If needed, consult with your SAP security team to ensure proper roles and permissions are assigned.
Consult SAP Notes:
- Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.
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