How To Fix FMFG089 - Sales Order &: New line won't be created. The customer fund has expired.

SAP Error Message - Details

• Message type: E = Error

• Message class: FMFG - U.S. Federal Government Message Class

• Message number: 089

• Message text: Sales Order &: New line won't be created. The customer fund has expired.

What causes this issue?

When a Customer Fund expires (the Contract End Date of the Sales Order
is reached or the Period of Performance End Date of the Sales Order is
reached), the Sales Order is closed out and the excess advances are
returned to the customer. Even though the <ZK>Generate New Lines</>
checbox of the <ZK>Other Update Parameters</> frame was selected on the
selection screen, no new line item is created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMFG089 - Sales Order &: New line won't be created. The customer fund has expired. ?

  The SAP error message FMFG089 indicates that a new line in a sales order cannot be created because the associated customer fund has expired. This typically occurs in scenarios where customer funds or credits are managed within the SAP system, often in conjunction with the Funds Management (FM) module.
  Cause:
  
  Expired Customer Fund: The primary cause of this error is that the customer fund associated with the sales order has reached its expiration date. This means that the funds allocated for the customer are no longer available for use.
  Incorrect Configuration: There may be issues with the configuration of the funds management settings, leading to incorrect handling of fund expiration.
  Data Entry Errors: There could be mistakes in the sales order entry, such as selecting an incorrect fund or customer.
  
  Solution:
  
  Check Customer Fund Status: Verify the status of the customer fund in the system. You can do this by navigating to the relevant transaction in the Funds Management module to see if the fund is indeed expired.
  Renew or Extend the Fund: If the fund has expired, you may need to renew or extend the fund. This typically involves creating a new fund or adjusting the existing fund's validity period.
  Adjust Sales Order: If the fund cannot be renewed, you may need to adjust the sales order to use a different fund that is still valid.
  Consult with Finance Team: If you are unsure about how to proceed, consult with your finance or accounting team to understand the implications of renewing or changing funds.
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings in the Funds Management module to ensure that they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FMX1 (Create Fund), FMX2 (Change Fund), and FMX3 (Display Fund) to manage customer funds.
  Documentation: Refer to SAP documentation or help files related to Funds Management for detailed procedures on managing customer funds and understanding fund expiration.
  User Roles: Ensure that you have the necessary permissions to view and modify customer funds in the system.
  
  By following these steps, you should be able to resolve the FMFG089 error and successfully create or modify the sales order as needed.