How To Fix FM_PDOC_E021 - One-time vendors or customers not supported for this document type

SAP Error Message - Details

• Message type: E = Error

• Message class: FM_PDOC_E - Message class for Payment Directives

• Message number: 021

• Message text: One-time vendors or customers not supported for this document type

What causes this issue?

One-time vendors or customers are not supported for this document type.

System Response

Document cannot be posted.

How to fix this error?

Select a different vendor or customer type, or customize this document
type in order to allow one-time vendors or customers.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FM_PDOC_E021 - One-time vendors or customers not supported for this document type ?

  The SAP error message FM_PDOC_E021 indicates that one-time vendors or customers are not supported for the specific document type you are trying to process. This error typically arises in the context of financial transactions, such as when creating or processing invoices, purchase orders, or other financial documents.
  Cause:
  
  Document Type Restrictions: The document type you are using may not allow for one-time vendors or customers. This is often a configuration setting in the SAP system.
  Vendor/Customer Master Data: The vendor or customer you are trying to use is set up as a one-time vendor/customer, which is not compatible with the document type in question.
  Transaction Type: Certain transaction types may have restrictions on the use of one-time vendors or customers due to the nature of the transaction.
  
  Solution:
  
  Change Document Type: If possible, try using a different document type that supports one-time vendors or customers.
  Use Regular Vendor/Customer: Instead of using a one-time vendor or customer, create a regular vendor or customer master record and use that for the transaction.
  Check Configuration: Review the configuration settings for the document type in the SAP system. You may need to consult with your SAP administrator or functional consultant to adjust the settings to allow one-time vendors or customers if appropriate.
  Transaction Code: If you are using a specific transaction code, ensure that it is intended for use with one-time vendors/customers. You may need to use a different transaction code that supports them.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific recommendations for your version of the software.
  Documentation: Review the SAP documentation related to vendor and customer master data management, particularly regarding one-time vendors/customers and their use in financial transactions.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or process transactions involving vendors or customers.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.