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Message type: E = Error
Message class: FM_EXPLAIN - Explain Dunning Decision
Message number: 031
Message text: Dunning -> Exception List
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FM_EXPLAIN031
- Dunning -> Exception List ?The SAP error message FM_EXPLAIN031 typically relates to issues encountered in the dunning process, specifically when generating or processing the exception list for dunning notices. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the dunning process.
Cause:
- Missing or Incomplete Data: The dunning process may require specific data that is missing or incomplete in the customer or vendor master records.
- Configuration Issues: Incorrect configuration in the dunning procedure or dunning area can lead to this error.
- Authorization Issues: The user may not have the necessary authorizations to execute the dunning process.
- Technical Issues: There may be underlying technical issues, such as problems with the database or inconsistencies in the application logic.
Solution:
- Check Master Data: Ensure that all relevant master data (customer/vendor records) is complete and correctly maintained. Look for missing addresses, payment terms, or dunning information.
- Review Dunning Configuration: Verify the dunning configuration settings in the SAP system. Check the dunning procedure, dunning area, and any related settings to ensure they are correctly set up.
- Authorization Check: Ensure that the user executing the dunning process has the necessary authorizations. This can be checked in the user roles and profiles.
- Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the issue.
- Run Dunning Program Again: Sometimes, simply re-running the dunning program can resolve temporary issues.
- Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
- Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the FM_EXPLAIN031 error message in SAP.
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