How To Fix FM_EXPLAIN021 - You have not requested an additional log for customer &1

FM_EXPLAIN021 - Overview

• Message type: E = Error

• Message class: FM_EXPLAIN - Explain Dunning Decision

• Message number: 021

• Message text: You have not requested an additional log for customer &1

What causes this issue?

In the parameters for dunning run &v2& &v3&, you did not request a log
for customer &v1&.

System Response

The system did not create a log.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FM_EXPLAIN021 - You have not requested an additional log for customer &1 ?

  The SAP error message FM_EXPLAIN021 indicates that you have not requested an additional log for a specific customer identified by the placeholder &1. This message typically arises in the context of financial management or controlling modules, particularly when dealing with financial documents or transactions.
  
  Cause:
  The error occurs when a user attempts to execute a function or transaction that requires an additional log for a customer, but this log has not been requested or activated. This could happen due to:
  
  Configuration Settings: The system may not be configured to generate additional logs for the specified customer.
  User Permissions: The user may not have the necessary permissions to request or view the additional log.
  Transaction Context: The specific transaction or function being executed may inherently require an additional log that has not been set up.
  
  
  Solution:
  To resolve the FM_EXPLAIN021 error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in