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Message type: E = Error
Message class: FM_EXPLAIN - Explain Dunning Decision
Message number: 010
Message text: Exception list was created for dunning run &1 &2
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FM_EXPLAIN010
- Exception list was created for dunning run &1 &2 ?The SAP error message FM_EXPLAIN010 indicates that an exception list was created for a dunning run, which means that there were issues or exceptions encountered during the dunning process for the specified run. This message is typically related to the Financial Accounting (FI) module, specifically in the context of dunning procedures.
Cause:
The error message can be triggered by several factors, including but not limited to:
- Missing or Incomplete Data: There may be missing information for certain customer accounts that prevents the dunning process from completing successfully.
- Blocked Accounts: Some accounts may be blocked for dunning due to various reasons, such as disputes or payment arrangements.
- Incorrect Dunning Configuration: The dunning procedure may not be set up correctly, leading to exceptions during the run.
- Payment Terms Issues: If the payment terms are not correctly defined or if there are discrepancies in the payment history, it can lead to exceptions.
- Technical Issues: There may be underlying technical issues or bugs in the system that cause the dunning run to fail for certain accounts.
Solution:
To resolve the issue indicated by the FM_EXPLAIN010 message, you can take the following steps:
- Review the Exception List: Check the exception list generated for the dunning run. This list will provide details on which accounts encountered issues and why.
- Correct Data Issues: For accounts listed in the exception list, ensure that all necessary data is complete and accurate. This may involve updating customer master data or transaction data.
- Check Account Status: Verify if any accounts are blocked for dunning and address the reasons for the block.
- Review Dunning Configuration: Ensure that the dunning procedure is correctly configured in the system. This includes checking dunning levels, dunning texts, and any specific settings related to the dunning run.
- Test Dunning Run: After making corrections, perform a test dunning run to see if the issues have been resolved.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on dunning processes and exception handling.
- Seek Technical Support: If the issue persists and is not resolved through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the exception and implement the necessary solutions to resolve the issue.
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