How To Fix FM_EXPLAIN008 - Account &1 in company code &2 cannot be dunned (see reconcil. acct &3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM_EXPLAIN - Explain Dunning Decision

  • Message number: 008

  • Message text: Account &1 in company code &2 cannot be dunned (see reconcil. acct &3)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM_EXPLAIN008 - Account &1 in company code &2 cannot be dunned (see reconcil. acct &3) ?

    The SAP error message FM_EXPLAIN008 indicates that there is an issue with dunning a specific account in a company code. The message typically means that the account specified cannot be dunned due to its configuration or status. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Account Type: The account specified (Account &1) may not be eligible for dunning. This can happen if the account is a reconciliation account or if it is set up in a way that prevents dunning.
    2. Company Code Configuration: The company code (Company Code &2) may have specific settings that restrict dunning for certain accounts.
    3. Reconciliation Account: The reconciliation account (Reconcil. acct &3) may be configured in such a way that it does not allow dunning. This is common for accounts that are not meant to be directly dunned, such as certain types of vendor or customer accounts.
    4. Dunning Procedure: The dunning procedure assigned to the account may not be appropriate or may not allow for dunning under certain conditions.

    Solutions:

    1. Check Account Configuration: Review the configuration of the account in question. Ensure that it is set up to allow dunning. This can be done in the account master data.
    2. Review Company Code Settings: Check the dunning settings for the company code. Ensure that the dunning process is enabled and that the account type is allowed for dunning.
    3. Examine Reconciliation Account: If the account is a reconciliation account, verify its settings. Reconciliation accounts typically do not allow direct dunning, so you may need to dunn the underlying accounts instead.
    4. Adjust Dunning Procedure: If necessary, modify the dunning procedure assigned to the account to ensure it allows for dunning.
    5. Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations related to dunning processes.

    Related Information:

    • Dunning in SAP: Dunning is a process used to remind customers of overdue payments. It involves sending out dunning letters or notifications based on the aging of the receivables.
    • Transaction Codes: You may use transaction codes like FB70 (for customer invoices) or FBL1N (for vendor line items) to review the account details.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to dunning and the error message you are encountering.

    If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.

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