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Message type: E = Error
Message class: FM_EXPLAIN - Explain Dunning Decision
Message number: 001
Message text: Account changes since dunning run &1 &2
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FM_EXPLAIN001
- Account changes since dunning run &1 &2 ?The SAP error message FM_EXPLAIN001 ("Account changes since dunning run &1 &2") typically occurs in the context of the dunning process in SAP, which is used for managing accounts receivable and reminding customers of overdue payments. This error indicates that there have been changes to the account (such as payments, adjustments, or other modifications) after the last dunning run was executed, which can affect the dunning process.
Cause:
Account Changes: The most common cause of this error is that there have been changes to the customer account since the last dunning run. This could include:
- Payments received.
- Adjustments made to invoices.
- Changes in customer data or account status.
- New invoices added to the account.
Timing Issues: If the dunning run is executed while other processes are modifying the account, it can lead to inconsistencies.
Solution:
To resolve this error, you can take the following steps:
Re-run the Dunning Process: After ensuring that all necessary changes to the account have been made, re-run the dunning process. This will ensure that the dunning notices reflect the most current account status.
Check Account Changes: Review the account for any recent changes that may have occurred after the last dunning run. This can be done by checking the account history or logs.
Consistency Check: Ensure that there are no inconsistencies in the account data. If necessary, perform a consistency check on the account.
Manual Dunning: If automated dunning is not feasible due to the error, consider manually processing the dunning notices for the affected accounts.
Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to your version of SAP, as the steps may vary.
Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to resolve the FM_EXPLAIN001 error and ensure that your dunning process runs smoothly.
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