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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 817
Message text: > --------- Minimum charges and dunning interest ----------- Phase III --
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FM817
- > --------- Minimum charges and dunning interest ----------- Phase III -- ?The SAP error message FM817, which relates to "Minimum charges and dunning interest," typically occurs in the context of financial management, particularly when dealing with dunning processes in SAP. This error is often associated with issues in the configuration of dunning procedures or the handling of minimum charges in financial transactions.
Cause:
- Configuration Issues: The dunning procedure may not be correctly configured to handle minimum charges or dunning interest. This could include missing settings for minimum amounts or interest rates.
- Data Entry Errors: Incorrect data entries in the customer master data or in the dunning parameters can lead to this error.
- Missing Parameters: The necessary parameters for calculating minimum charges or dunning interest may not be defined in the system.
- Inconsistent Data: There may be inconsistencies in the data related to customer accounts, such as missing or incorrect payment terms.
Solution:
Check Dunning Configuration:
- Go to the dunning configuration settings in SAP (Transaction code: OVA2).
- Ensure that the dunning procedure is correctly set up to include minimum charges and dunning interest.
- Verify that the minimum charge and interest rate parameters are defined correctly.
Review Customer Master Data:
- Check the customer master data (Transaction code: FD03) to ensure that all relevant fields are filled out correctly, especially those related to payment terms and dunning settings.
Adjust Dunning Parameters:
- If necessary, adjust the dunning parameters to ensure they align with your organization's policies regarding minimum charges and interest.
Test the Dunning Run:
- After making changes, perform a test dunning run to see if the error persists. Use Transaction code: F150 for dunning runs.
Consult Documentation:
- Review SAP documentation or help files related to dunning procedures and minimum charges for additional guidance.
Seek Support:
- If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By addressing the configuration and data issues related to the dunning process, you should be able to resolve the FM817 error effectively.
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