How To Fix FM807 - > No dunning data generated for account &.

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 807

• Message text: > No dunning data generated for account &.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM807 - > No dunning data generated for account &. ?

  The SAP error message FM807 ("No dunning data generated for account &.") typically occurs in the context of the dunning process, which is used to manage overdue customer accounts and send reminders for outstanding payments. This error indicates that the system did not find any dunning data to process for the specified account.
  Causes:
  
  No Open Items: The account may not have any open items that are overdue and eligible for dunning.
  Dunning Block: The account may be blocked from dunning due to specific settings in the customer master data or dunning procedure.
  Dunning Procedure Settings: The dunning procedure assigned to the account may not be configured correctly or may not be applicable to the current situation.
  Dunning Run Parameters: The parameters set for the dunning run may not include the account in question, such as date ranges or selection criteria.
  Dunning Levels: The account may have already reached the maximum dunning level, and no further dunning notices are generated.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the generation of dunning notices.
  
  Solutions:
  
  Check Open Items: Verify that there are open items on the account that are overdue and eligible for dunning. You can do this by checking the account balance and open invoices.
  Review Dunning Block: Check the customer master data for any dunning blocks that may be preventing the generation of dunning notices. This can be found in the customer account settings.
  Verify Dunning Procedure: Ensure that the correct dunning procedure is assigned to the account and that it is configured properly to include the necessary criteria for dunning.
  Adjust Dunning Run Parameters: Review the parameters used in the dunning run to ensure that the account is included. Adjust the selection criteria if necessary.
  Check Dunning Levels: Review the dunning levels for the account to see if it has already reached the maximum level. If so, you may need to reset or adjust the dunning levels.
  Data Consistency Check: Perform a data consistency check to identify any issues that may be affecting the dunning process. This may involve running specific reports or transactions to identify discrepancies.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like F150 (Dunning) to initiate the dunning run and FD10N (Display Customer Balance) to check the account details.
  Dunning Configuration: Review the dunning configuration in the SAP system, which can be found under the Financial Accounting (FI) module settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the FM807 error message or provide updates and patches.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.