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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 724
Message text: > Acct & & determined dunning level 0; no dunning notice
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FM724
- > Acct & & determined dunning level 0; no dunning notice ?The SAP error message FM724 indicates that a dunning level of 0 has been determined for a specific account, which means that no dunning notice will be generated for that account. This typically occurs in the context of accounts receivable and dunning processes within SAP.
Cause:
- Dunning Level 0: The primary reason for this error is that the account in question has been assigned a dunning level of 0. This usually means that the account is either not overdue or has been excluded from the dunning process.
- Dunning Procedure Settings: The dunning procedure settings may not be configured correctly, or the account may not meet the criteria for dunning.
- Payment Terms: The payment terms associated with the account may indicate that no dunning is necessary.
- Dunning Block: The account may have a dunning block set, preventing any dunning notices from being generated.
- Cleared Items: If all items on the account have been cleared or paid, there would be no outstanding amounts to dunning.
Solution:
- Check Dunning Level: Review the dunning level assigned to the account. If it is set to 0, you may need to adjust it based on the account's overdue status.
- Review Dunning Procedure: Ensure that the dunning procedure is correctly set up and that the account meets the criteria for dunning.
- Check Payment Terms: Verify the payment terms associated with the account to ensure they allow for dunning.
- Remove Dunning Block: If there is a dunning block, consider removing it if appropriate.
- Review Open Items: Check if there are any open items on the account. If all items are cleared, no dunning notice will be generated.
- Run Dunning Program: After making necessary adjustments, run the dunning program again to see if the issue persists.
Related Information:
F150
(Dunning) to run the dunning program and FD32
(Customer Master) to check customer account details.By following these steps, you should be able to identify the cause of the FM724 error and implement the necessary solutions to resolve it.
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