How To Fix FM720 - > Account & & dunning area & is blocked, no dunning notice

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 720

• Message text: > Account & & dunning area & is blocked, no dunning notice

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM720 - > Account & & dunning area & is blocked, no dunning notice ?

  The SAP error message FM720 indicates that a specific account and dunning area combination is blocked, which prevents the generation of dunning notices. This error typically arises in the context of the dunning process, which is used to remind customers of overdue payments.
  Cause:
  
  
  Account Blocked: The account in question may be blocked for dunning due to various reasons, such as:
  
  The customer has requested not to receive dunning notices.
  The account is under dispute or has been flagged for some other reason.
  The account has reached a certain status that prevents further dunning actions.
  
  
  
  Dunning Area Blocked: The dunning area itself may be configured to block dunning notices for certain accounts.
  
  
  Configuration Issues: There may be configuration settings in the dunning procedure that prevent the dunning notice from being generated for this account.
  
  
  Solution:
  
  
  Check Account Status:
  
  Go to the customer master data (transaction code FD03 for display).
  Check if the account is blocked for dunning. If it is, you may need to unblock it (transaction code FD02 for change).
  
  
  
  Review Dunning Area Settings:
  
  Check the dunning area settings in the configuration (transaction code SPRO).
  Ensure that the dunning area is correctly set up and not blocking dunning notices for the account in question.
  
  
  
  Dunning Procedure Configuration:
  
  Review the dunning procedure assigned to the account. Ensure that it is configured to allow dunning notices for the relevant accounts.
  Check if there are any specific settings that might prevent dunning notices from being sent.
  
  
  
  Consult with Finance Team: If you are unsure about the changes, consult with your finance or accounting team to understand the implications of unblocking the account or changing the dunning settings.
  
  
  Testing: After making any changes, test the dunning process again to ensure that the error is resolved and that dunning notices can be generated as expected.
  
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. Familiarize yourself with the dunning levels and how they are configured.
  Transaction Codes:
  
  FD03: Display Customer Master
  FD02: Change Customer Master
  SPRO: Customizing Implementation Guide
  
  
  Documentation: Refer to SAP documentation or help files for detailed information on dunning procedures and account management.
  
  By following these steps, you should be able to identify the cause of the FM720 error and implement the necessary solutions to resolve it.