How To Fix FM720 - > Account & & dunning area & is blocked, no dunning notice

FM720 - Overview

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 720

• Message text: > Account & & dunning area & is blocked, no dunning notice

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FM720 - Details

• The SAP error message FM720 indicates that a specific account and dunning area combination is blocked, which prevents the generation of dunning notices. This error typically arises in the context of the dunning process, which is used to remind customers of overdue payments.
  
  Cause:
  
  
  Account Blocked: The account in question may be blocked for dunning due to various reasons, such as:
  
  The customer has requested not to receive dunning notices.
  The account is under dispute or has been flagged for some other reason.
  The account has reached a certain status that prevents further dunning actions.
  
  
  
  Dunning Area Blocked: The dunning area itself may be configured to block dunning notices for certain accounts.
  
  
  
  Configuration Issues: There may be configuration settings in the dunning procedure that prevent the dunning notice from being generated for this account.
  
  
  
  Solution:
  
  
  Check Account Status:
  
  Go to the customer master data (transaction code FD03 for display).
  Check if the account is blocked for dunning. If it is, you