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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 718
Message text: > Acct & & highest dys in arrrs & smaller than min.arrrs &, no dunn.not.
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FM718
- > Acct & & highest dys in arrrs & smaller than min.arrrs &, no dunn.not. ?The SAP error message FM718 typically relates to issues with the financial management module, specifically in the context of accounts receivable and dunning processes. The message indicates that there is a problem with the dunning procedure for a specific account, where the highest dunning level is not meeting the minimum requirements set in the system.
Cause:
Dunning Levels: The error suggests that the highest dunning level for the account is less than the minimum dunning level required for the dunning process to proceed. This could happen if:
- The account has not been dunned sufficiently.
- The dunning procedure settings are misconfigured.
- There are no open items that meet the criteria for dunning.
Configuration Issues: The dunning procedure may not be set up correctly in the system, leading to discrepancies in how dunning levels are applied.
Account Status: The account may be in a status that prevents dunning, such as being blocked or having no overdue items.
Solution:
Check Dunning Configuration:
- Review the dunning procedure settings in the SAP system. Ensure that the minimum and maximum dunning levels are correctly configured.
- Navigate to the dunning procedure configuration (Transaction code: OBA4) and verify the settings.
Review Account Status:
- Check the status of the customer account in question. Ensure that it is not blocked for dunning and that there are overdue items available for dunning.
- Use transaction code FD03 to display the customer account and check for any restrictions.
Dunning Run:
- If the account has overdue items, try running the dunning program again (Transaction code: F150) to see if the issue persists.
- Ensure that the dunning run parameters are set correctly.
Manual Dunning:
- If automated dunning is not working, consider manually dunning the account to ensure that it receives the necessary notifications.
Consult Documentation:
- Refer to SAP documentation or help files for more detailed information on dunning procedures and error messages.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial modules.
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