How To Fix FM501 - Dunning notice for account: '&' '& &' was not printed

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 501

• Message text: Dunning notice for account: '&' '& &' was not printed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM501 - Dunning notice for account: '&' '& &' was not printed ?

  The SAP error message FM501 indicates that a dunning notice for a specified account was not printed. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  No Dunning Data: The account may not have any dunning data available for printing. This can happen if the account is not overdue or if there are no dunning notices generated for it.
  
  
  Dunning Procedure Not Configured: The dunning procedure for the account may not be properly configured or assigned.
  
  
  Print Settings: The print settings for the dunning notice may not be correctly set up in the system.
  
  
  Output Device Issues: There may be issues with the output device (printer) settings or the device may be offline.
  
  
  Authorization Issues: The user may not have the necessary authorizations to print dunning notices.
  
  
  Technical Errors: There could be technical issues in the SAP system, such as problems with the spool request or the print program.
  
  
  Solutions:
  
  
  Check Dunning Data: Verify if there is any dunning data for the account. You can do this by checking the dunning history or the account balance.
  
  
  Review Dunning Procedure: Ensure that the correct dunning procedure is assigned to the customer account. You can check this in the customer master data.
  
  
  Verify Print Settings: Check the print settings in the SAP system. Ensure that the output type for dunning notices is correctly configured and that the output device is set up properly.
  
  
  Check Output Device: Ensure that the output device is online and functioning correctly. You can test the printer by printing a test page.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to execute the dunning process and print notices.
  
  
  Review Spool Requests: Check the spool requests in the SAP system to see if there are any errors or issues with the print job. You can use transaction code SP01 to view spool requests.
  
  
  Reprocess Dunning Notices: If necessary, you can reprocess the dunning notices for the account using the appropriate transaction (e.g., F150 for dunning run).
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F150: Dunning run
  F110: Automatic payment transactions
  SP01: Spool request overview
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to dunning notices and printing.
  
  
  Documentation: Review SAP documentation for dunning processes and printing configurations to ensure everything is set up correctly.
  
  
  By following these steps, you should be able to identify the cause of the FM501 error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.