How To Fix FM471 - No individual dunning notice for & was found for account & &

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 471

• Message text: No individual dunning notice for & was found for account & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM471 - No individual dunning notice for & was found for account & & ?

  The SAP error message FM471 ("No individual dunning notice for & was found for account & &") typically occurs in the context of the dunning process, which is used to manage overdue customer accounts and send reminders for outstanding payments. This error indicates that the system could not find a specific dunning notice for the specified account.
  Causes:
  
  
  No Dunning Notice Created: The most common reason for this error is that no dunning notice has been generated for the specified account. This could be due to the account not being overdue or not having any open items that require dunning.
  
  
  Dunning Procedure Configuration: The dunning procedure may not be correctly configured for the account in question. This includes settings related to dunning levels, dunning intervals, and the dunning area.
  
  
  Dunning Run Not Executed: The dunning run may not have been executed for the period in question, meaning that no notices have been generated.
  
  
  Account Status: The account may be blocked for dunning or may have been marked as not subject to dunning.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the dunning tables.
  
  
  Solutions:
  
  
  Check Dunning Notices: Verify if any dunning notices have been generated for the account. You can do this by checking the dunning history for the customer account in the SAP system.
  
  
  Run Dunning Program: If no dunning notices exist, ensure that the dunning program has been executed for the relevant period. You can run the dunning program (transaction code F150) to generate the notices.
  
  
  Review Dunning Configuration: Check the dunning procedure settings for the customer account. Ensure that the dunning levels and intervals are set correctly and that the account is eligible for dunning.
  
  
  Account Status Check: Review the status of the account to ensure it is not blocked for dunning. You can check this in the customer master data.
  
  
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis or technical team to investigate further.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on dunning processes and error messages.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) and FBL5N (Customer Line Item Display) to manage and review dunning notices and customer accounts.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage dunning notices and customer accounts.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the financial module.