How To Fix FM391 - A printer has not been selected for printing of dunning notices

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 391

• Message text: A printer has not been selected for printing of dunning notices

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM391 - A printer has not been selected for printing of dunning notices ?

  The SAP error message FM391 indicates that a printer has not been selected for printing dunning notices. This error typically occurs in the context of the Financial Accounting (FI) module when attempting to generate dunning notices for overdue accounts.
  Cause:
  The primary cause of this error is that the system does not have a printer defined for the dunning notices. This can happen due to several reasons:
  
  No Printer Configuration: The printer has not been set up in the system for the dunning process.
  User-Specific Settings: The user may not have a default printer assigned in their user profile.
  Output Type Configuration: The output type for dunning notices may not be correctly configured to point to a printer.
  Authorization Issues: The user may not have the necessary authorizations to access the printer.
  
  Solution:
  To resolve the FM391 error, you can follow these steps:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Ensure that a printer is configured and is active. If not, you may need to create or activate a printer.
  
  
  
  Assign a Default Printer:
  
  Go to transaction code SU01 (User Maintenance).
  Enter your user ID and click on the "Defaults" tab.
  Check if a default printer is assigned. If not, select a printer from the list and save your changes.
  
  
  
  Check Output Type Configuration:
  
  Go to transaction code SPRO (Customizing).
  Navigate to Financial Accounting > Accounts Receivable and Accounts Payable > Dunning > Define Dunning Procedure.
  Check the output type settings for dunning notices and ensure that a valid printer is assigned.
  
  
  
  Test Printing:
  
  After making the necessary changes, try to generate the dunning notices again to see if the error persists.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the printer and perform printing tasks.
  
  
  
  Related Information:
  
  Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It typically involves sending notices at various intervals.
  Output Management: In SAP, output management is crucial for ensuring that documents are printed or sent electronically to the correct recipients.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (for printer management), SU01 (for user maintenance), and SPRO (for configuration).
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.