How To Fix FM393 - Dunning job & was scheduled successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 393

• Message text: Dunning job & was scheduled successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FM393 - Dunning job & was scheduled successfully ?

  The SAP error message FM393 typically indicates that a dunning job has been scheduled successfully, but it may also imply that there are issues related to the dunning process or configuration. Here’s a breakdown of the potential causes, solutions, and related information for this error message:
  Causes:
  
  Configuration Issues: The dunning procedure may not be properly configured in the system. This includes settings related to dunning levels, dunning texts, or dunning areas.
  Missing Master Data: There may be missing or incorrect master data for customers or vendors that are supposed to be included in the dunning run.
  Job Scheduling Conflicts: There may be conflicts with other scheduled jobs or processes that are running at the same time.
  Authorization Issues: The user executing the dunning job may not have the necessary authorizations to perform the dunning run.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems.
  
  Solutions:
  
  Check Configuration: Review the dunning configuration settings in the SAP system. Ensure that all necessary parameters are correctly set up.
  
  Transaction Code: OBD2 (for dunning procedures)
  Transaction Code: OBD3 (for dunning levels)
  
  
  Verify Master Data: Ensure that all relevant customer/vendor master data is complete and accurate. Check for any missing information that could affect the dunning process.
  Review Job Scheduling: Check the job scheduling in transaction SM37 to see if there are any conflicts or if the job is running as expected.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the dunning job. This can be checked in transaction SU53 or by reviewing the user roles.
  Monitor System Performance: Look for any performance issues or database locks that might be affecting the execution of the dunning job. Use transaction SM21 for system logs and ST22 for dumps.
  Run in Test Mode: If possible, run the dunning job in test mode to identify any issues without affecting live data.
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. Familiarize yourself with the dunning levels and texts.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the dunning process or the FM393 error message.
  Documentation: Refer to SAP documentation or help files for detailed information on configuring and troubleshooting dunning processes.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.