How To Fix FM118 - Customer & & is not intended for dunning; clearing not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 118

• Message text: Customer & & is not intended for dunning; clearing not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM118 - Customer & & is not intended for dunning; clearing not possible ?

  The SAP error message FM118 ("Customer & & is not intended for dunning; clearing not possible") typically occurs in the context of financial transactions, particularly when dealing with dunning processes in accounts receivable. This error indicates that the specified customer is not set up to receive dunning notices, which are reminders for overdue payments.
  Cause:
  
  Dunning Configuration: The customer master record may not have the dunning procedure assigned. This means that the system does not recognize the customer as eligible for dunning.
  Dunning Block: The customer may have a dunning block set, which prevents any dunning notices from being sent.
  Customer Status: The customer might be marked as inactive or blocked for dunning purposes.
  Dunning Area: The dunning area assigned to the customer may not be configured correctly or may not exist.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Check the "Dunning" tab to ensure that a dunning procedure is assigned.
  If not, you can assign a dunning procedure using transaction code FD02 (change customer).
  
  
  
  Review Dunning Block:
  
  Ensure that there are no dunning blocks set for the customer. This can also be checked in the customer master record under the dunning tab.
  
  
  
  Verify Customer Status:
  
  Ensure that the customer is active and not blocked for dunning. You can check this in the customer master data.
  
  
  
  Check Dunning Area:
  
  Ensure that the dunning area assigned to the customer is correctly configured in the system. You can check this in the configuration settings for dunning.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the dunning procedures or configurations, consult with your finance or accounting team to ensure that the customer is set up correctly for dunning.
  
  
  
  Related Information:
  
  Dunning Procedures: Dunning procedures in SAP are used to manage overdue invoices and send reminders to customers. Each customer can have a specific dunning procedure assigned based on their payment behavior.
  Transaction Codes:
  
  FD03: Display Customer Master
  FD02: Change Customer Master
  F150: Dunning Program
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on dunning processes and configurations.
  
  By following these steps, you should be able to resolve the FM118 error and ensure that the customer is set up correctly for dunning processes.