How To Fix FLOG_RETURNS004 - Load quantity exceeds the order quantity. Enter a lesser value.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FLOG_RETURNS - Field Logistics: Return process

  • Message number: 004

  • Message text: Load quantity exceeds the order quantity. Enter a lesser value.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FLOG_RETURNS004 - Load quantity exceeds the order quantity. Enter a lesser value. ?

    The SAP error message FLOG_RETURNS004 indicates that the load quantity you are trying to enter exceeds the order quantity for a return process. This typically occurs in the context of handling returns in logistics, where the system checks that the quantity being processed does not exceed what was originally ordered.

    Cause:

    1. Quantity Mismatch: The quantity you are trying to load or return is greater than the quantity that was originally ordered or is available for return.
    2. Data Entry Error: There may have been a mistake in entering the quantity, either by the user or due to a system error.
    3. System Configuration: There may be settings in the system that restrict the quantity that can be processed based on certain criteria.

    Solution:

    1. Verify Order Quantity: Check the original order to confirm the quantity that was ordered. Ensure that the quantity you are trying to load or return does not exceed this amount.
    2. Adjust Load Quantity: If the quantity you are trying to process is indeed greater than the order quantity, you will need to enter a lesser value that is equal to or less than the order quantity.
    3. Check for Partial Returns: If you are trying to return a partial quantity, ensure that the quantity you are entering is valid and does not exceed the remaining quantity available for return.
    4. Review System Settings: If you believe the quantity should be valid, check with your SAP administrator or support team to review any configuration settings that may be affecting the return process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery) or MIGO (Goods Movement) that may be involved in the return process.
    • Documentation: Refer to SAP documentation or help files for more detailed information on handling returns and the specific error messages.
    • User Roles and Permissions: Ensure that you have the necessary permissions to process returns and that your user role is correctly configured in the system.
    • SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or updates that may address the issue.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team for further assistance.

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