How To Fix FLOG_RETURNS001 - Recommended action & not defined for supply process &.

SAP Error Message - Details

• Message type: E = Error

• Message class: FLOG_RETURNS - Field Logistics: Return process

• Message number: 001

• Message text: Recommended action & not defined for supply process &.

What causes this issue?

Specify the recommended action &V1& for the supply process &V2& in the
Customizing for <DS:SIMG.FLOG_V_RT_SUPREC>Maintain Return Action</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FLOG_RETURNS001 - Recommended action & not defined for supply process &. ?

  The SAP error message FLOG_RETURNS001 typically indicates that there is an issue related to the returns process in the SAP system, specifically that the recommended action is not defined for the supply process. This error can occur in various scenarios, such as during the processing of returns, handling of return deliveries, or when trying to create a return order.
  Cause:
  
  Missing Configuration: The error often arises due to missing or incorrect configuration in the SAP system related to the returns process. This could include settings in the logistics execution, sales and distribution, or materials management modules.
  Supply Process Not Defined: The specific supply process for handling returns may not be defined in the system, leading to the inability to process the return correctly.
  Master Data Issues: There may be issues with master data, such as material master records or customer master records, that are not set up to handle returns properly.
  Custom Logic: If there are custom developments or enhancements in the system, they may not be handling the returns process as expected.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the returns process in the relevant modules (e.g., Sales and Distribution, Logistics Execution). Ensure that the supply process for returns is defined correctly.
  
  Transaction codes like SPRO can be used to access the configuration settings.
  
  
  Define Supply Process: If the supply process is not defined, you may need to create or adjust the supply process settings in the system.
  Review Master Data: Check the relevant master data for the materials and customers involved in the return process. Ensure that they are set up correctly to handle returns.
  Consult Documentation: Refer to SAP documentation or notes related to the error message for specific guidance on resolving the issue.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring and what specific conditions are leading to the error message.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and MB1A (Goods Withdrawal) that may be involved in the returns process.
  SAP Notes: Search for SAP Notes related to the error message FLOG_RETURNS001 in the SAP Support Portal for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.