How To Fix FLBP131 - Alternative dunning recipient & & does not exist as a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FLBP - Business Partner: Customer/Vendor Messages

• Message number: 131

• Message text: Alternative dunning recipient & & does not exist as a customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FLBP131 - Alternative dunning recipient & & does not exist as a customer ?

  The SAP error message FLBP131 indicates that the alternative dunning recipient specified in the dunning process does not exist as a customer in the system. This typically occurs when you are trying to perform dunning activities for a customer account, but the system cannot find the alternative recipient's details.
  Cause:
  
  Missing Customer Master Data: The alternative dunning recipient may not have been created as a customer in the system.
  Incorrect Configuration: The alternative recipient may have been incorrectly configured in the dunning settings.
  Data Entry Error: There may be a typo or incorrect entry in the dunning recipient field.
  Inactive Customer: The alternative dunning recipient may exist but is marked as inactive or has been deleted.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify if the alternative dunning recipient exists as a customer. If not, create the customer using transaction XD01 (for creating a customer).
  
  
  
  Review Dunning Configuration:
  
  Check the dunning configuration settings to ensure that the alternative recipient is correctly set up.
  Navigate to the dunning area in the configuration (usually found in the Financial Accounting module) and verify the settings.
  
  
  
  Correct Data Entry:
  
  Double-check the entry for the alternative dunning recipient in the dunning run or dunning proposal.
  Ensure that the correct customer number is being used.
  
  
  
  Activate Customer:
  
  If the alternative dunning recipient exists but is inactive, you may need to reactivate the customer or check the status to ensure it can be used for dunning.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on dunning processes and configurations.
  
  
  
  Related Information:
  
  Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It involves sending out reminders and notices to encourage payment.
  Customer Master Data: This is critical in SAP as it contains all the necessary information about customers, including their payment terms, contact details, and dunning information.
  Transaction Codes:
  
  XD01: Create Customer
  XD03: Display Customer
  F150: Dunning Run
  F151: Dunning Proposal
  
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Financial Accounting (FI) to further investigate the issue.