How To Fix FKKUT002 - Program error: Document is inconsistent regarding telecommunication taxes

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKUT - Messages for U.S. Telecommunications Taxes

• Message number: 002

• Message text: Program error: Document is inconsistent regarding telecommunication taxes

What causes this issue?

For line item &V1& there is a difference of &V2& &V3& between the
posting items for telecommunications tax and the detail data for taxes.

System Response

The document cannot be posted.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKUT002 - Program error: Document is inconsistent regarding telecommunication taxes ?

  The SAP error message FKKUT002 indicates that there is an inconsistency in the document related to telecommunication taxes. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when the system detects discrepancies in the tax calculations or data related to telecommunication services.
  Causes:
  
  Inconsistent Tax Data: The tax data for the document may not match the expected values, possibly due to incorrect configuration or data entry.
  Missing Tax Information: Required tax information may be missing from the document, leading to inconsistencies.
  Incorrect Configuration: The configuration settings for telecommunication taxes in the system may not be set up correctly.
  Data Migration Issues: If data was migrated from another system, inconsistencies may arise due to differences in how tax data is handled.
  Document Changes: Changes made to the document after it was created (e.g., updates to tax rates or tax codes) may lead to inconsistencies.
  
  Solutions:
  
  Check Document Details: Review the document in question for any missing or incorrect tax information. Ensure that all required fields are filled out correctly.
  Verify Tax Configuration: Check the configuration settings for telecommunication taxes in the SAP system. Ensure that tax codes, rates, and other related settings are correctly defined.
  Recalculate Taxes: If possible, try to recalculate the taxes for the document. This may resolve any discrepancies.
  Review Change Logs: If the document has been modified, review the change logs to identify what changes were made and whether they could have caused the inconsistency.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKMA (Manage Contract Accounts) or FBL5N (Customer Line Item Display) to investigate the document further.
  Documentation: Review SAP documentation related to FI-CA and telecommunication tax handling for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FKKUT002 error and implement a solution to resolve it.