How To Fix FKKREPT004 - Receipt print for document &1 (&2) failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKREPT - Receipt Management

• Message number: 004

• Message text: Receipt print for document &1 (&2) failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKREPT004 - Receipt print for document &1 (&2) failed ?

  The SAP error message FKKREPT004 indicates that there was a failure in printing a receipt for a specific document. This error typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where receipts are generated for financial transactions.
  Cause:
  The error can be caused by several factors, including:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system, or it may not be available.
  Output Device Settings: The output device settings may not be properly defined, or the device may be offline.
  Authorization Issues: The user may not have the necessary authorizations to print the receipt.
  Document Issues: The document itself may have issues, such as being in a status that does not allow printing.
  Technical Errors: There may be underlying technical issues, such as problems with the spool request or the print program.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD to check the configuration of the output device.
  Ensure that the printer is correctly set up and is online.
  
  
  
  Review Output Device Settings:
  
  Verify the output device settings in the user profile (transaction SU01) or in the print settings of the document.
  Ensure that the correct output device is selected.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Inspect the Document:
  
  Check the status of the document for which the receipt is being printed. Ensure that it is in a state that allows printing.
  
  
  
  Review Spool Requests:
  
  Go to transaction SP01 to check the spool requests. Look for any errors or issues related to the print job.
  If there are errors, you may need to delete the spool request and try printing again.
  
  
  
  Check for Technical Errors:
  
  If the issue persists, consult with your SAP Basis team to check for any underlying technical issues that may be affecting printing.
  
  
  
  Reprint the Document:
  
  If the document is valid and the printer is configured correctly, try reprinting the receipt.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU01: User Maintenance
  SU53: Authorization Check
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  
  
  Documentation: Review the SAP documentation for the specific module you are working with (FI-CA or Convergent Charging) for additional context on receipt printing.
  
  
  If the problem continues after following these steps, it may be necessary to engage with SAP support for further assistance.