How To Fix FKKRD117 - Internal error: create a customer incident

FKKRD117 - Overview

• Message type: E = Error

• Message class: FKKRD - Messages for Revenue Distribution

• Message number: 117

• Message text: Internal error: create a customer incident

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKRD117 - Internal error: create a customer incident ?

  The SAP error message FKKRD117 indicates an internal error that has occurred within the SAP system, specifically related to the Contract Accounts Receivable and Payable (FI-CA) module. This error typically suggests that there is an issue that cannot be resolved through standard user actions and may require further investigation by SAP support.
  
  Cause:
  The exact cause of the FKKRD117 error can vary, but it often arises from:
  
  Data inconsistencies or corruption in the database.
  Configuration issues within the FI-CA module.
  Problems with the underlying business logic or custom code.
  Missing or incorrect master data (e.g., customer accounts, contract accounts).
  System performance issues or timeouts during processing.
  
  
  Solution:
  To resolve the FKKRD117 error, you can take the following steps:
  
  
  Check for Notes and Patches: Look for any SAP Notes or patches related to the FKKRD117 error. SAP frequently releases updates that address known issues.
  
  
  Review Configuration: Ensure that the configuration settings for the FI-CA module are correct. This includes checking the settings