How To Fix FKKRA002 - Enter a service type for recurring charges


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKRA - FI-CA Integration with Revenue Accounting

  • Message number: 002

  • Message text: Enter a service type for recurring charges

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    If you want to use the integration with Revenue Accounting, please
    maintain the settings for the service types in Customizing.
    INCLUDE FICA_NA_CUST_2 OBJECT DOCU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKRA002 - Enter a service type for recurring charges ?

    The SAP error message FKKRA002 ("Enter a service type for recurring charges") typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module when you are trying to create or process a recurring charge without specifying a service type.

    Cause:

    The error is triggered because the system requires a service type to be defined for recurring charges. This is necessary for the system to understand what kind of service is being billed, which is essential for proper accounting and reporting.

    Solution:

    To resolve this error, you need to ensure that a service type is specified for the recurring charge. Here are the steps you can take:

    1. Check the Recurring Charge Configuration:

      • Navigate to the configuration settings for recurring charges in your SAP system.
      • Ensure that the service type is defined and linked to the recurring charge you are trying to create.
    2. Enter Service Type:

      • When creating or editing the recurring charge, look for a field labeled "Service Type" or similar.
      • Enter the appropriate service type that corresponds to the charge you are processing.
    3. Review Master Data:

      • Check the master data for the customer or contract to ensure that the service type is correctly assigned.
      • If necessary, update the master data to include the required service type.
    4. Consult Documentation:

      • Refer to the SAP documentation or help files for more information on how to set up service types and recurring charges.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Service Types: In SAP, service types are used to categorize different types of services provided to customers. Each service type can have specific billing rules and conditions associated with it.
    • Recurring Charges: These are charges that are billed to customers on a regular basis (e.g., monthly, quarterly). They are often used for subscription services or ongoing contracts.
    • FI-CA Module: The Contract Accounts Receivable and Payable (FI-CA) module in SAP is designed for managing customer accounts, billing, and collections, particularly in industries with high volumes of transactions.

    By ensuring that a service type is properly defined and associated with your recurring charges, you should be able to resolve the FKKRA002 error and proceed with your billing processes.

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